Jeff Smith’s TED Talk — Lessons in Business…from Prison

Jeff Smith spent a year in prison. But what he discovered inside wasn’t what he expected — he saw in his fellow inmates boundless ingenuity and business savvy. He asks: Why don’t we tap this entrepreneurial potential to help ex-prisoners contribute to society once they’re back outside? (From the TED Talent Search event TED@NewYork.)

As Fiscal Cliff Talks Move Forward, No Labels Co-Founders Issue List of Principles to Guide a Responsible Discussion

As we near our fiscal cliff deadline, No Labels co-founders Mark Mckinnon and William Gallston are issuing a new list of principles the House speaker and the President should consider when discussing our nation’s most pressing problem.  As they note, in a Daily Beast column entitled, “With the Fiscal Cliff Looming, It’s Time to Take Politics Off the Table,” Americans are ready for “a rebirth of leadership” in Washington, one that puts an end to the partisan bickering and includes a steadfast commitment to problem-solving.

Write McKinnon and Gallston: “Only once in the past four years have Democrats and Republicans made significant progress toward an agreement—when President Obama and House Speaker Boehner met behind closed doors, with everything on the table.” That’s a lot of talk for very little progress.

That’s why on January 14, 2013, at the Marriott Marquis in New York, NY, No Labels will host a meeting titled, “Meeting to Make America Work,” to discuss how we can move forward on problem solving in Washington.  At the meeting, No Labels will unveil two national leaders – one Republican, one Democrat – who will help guide the movement in 2013 and the organization will introduce a group of congressional Members who have signed on as members of the “Problem Solvers Bloc” in Congress. To RSVP to the January meeting, please send an email to January14@NEWPARTNERS.COM. For more information about the meeting visit http://meetforamerica.com/.

No Labels supports a range of common-sense proposals designed to reinvigorate problem-solving in Washington. Among them include the set of principles highlighted in today’s Daily Beast column:

“Tell the people the full truth. It’s time to stop playing around with budget baselines and phantom budget cuts. Stop pretending that small changes can meet big challenges. Tell us how big the problem is (including unfunded liabilities for Social Security, Medicare, and federal employee future retirement benefits not shown “on the books”) and how much different approaches can contribute to solving it. Use charts, graphs, and language that citizens can understand. And once and for all, agree on the facts, so that we can spend our time on the real issues.

“Govern for the future. What’s at stake in the budget debate is nothing less than growth, opportunity, and fairness for all citizens. If we want to preserve our tradition of innovation and upward mobility, we must remove the uncertainty that hovers over our economy. And if we want to retain our global leadership, which has done so much to build peace and prosperity, we must convince other nations that we have regained the capacity to overcome our differences and govern ourselves once more.

“Put the country first. The election of 2012 is over. It’s time to stop wrestling for partisan advantage. Yes, there are sincere differences about what we must do to promote the national interest. But deep down, most of our leaders know that no one has a monopoly on wisdom or virtue. It’s time for them all to negotiate with a measure of humility.

“Take responsibility. We can argue forever about who is responsible for our current plight, but that won’t help us end it. Our elected officials have been charged with a grave responsibility—to make the decisions that will shape our future. No one can do it for them—not pollsters, not blue-ribbon commissions, not even elections. Our officials cannot escape their responsibility, and they should not evade it. The point is not to blame the other side for failure; the point is to succeed.

“Finally: work together. While each party can thwart the other’s plans, neither can impose its will on the other. Relearning the art of working across party lines is the only way of doing the people’s business. During the past generation, the parties cooperated and compromised to save Social Security, reform the tax code, and balance the budget. Yes, it’s harder than it once was: partisan divisions are deeper, and trust has all but disappeared. But that doesn’t change the basic fact that there are only two options: bipartisan compromise and success, or partisan gridlock and failure. There is no third choice, and it’s time for our leaders—all of them—to stop pretending that there is.

“Officials in both parties must level with their most fervent supporters: no matter how deeply we believe that we are right, we can’t get everything we want. And the longer we try to, the worse it will be for the country.

“It’s time for real leadership. And that means it’s time for truth.”

John Y’s Musings from the Middle: Big Shot on a Budget? Total FAIL

Every month I have dinner with a wonderful group of guys. We usually each pay for our own dinner but every few months someone feels a call to pick up the ticket for everyone. I felt the call about three months ago but didn’t pick up the check at the time but did announce to the group I would be doing so sometime in the near future .

Tonight was to be that night.

Sort of, anyway.

As we were finishing dinner, I furtively slipped by the cashier and asked how much our table’s dinner would be because I “may” be picking up the check. The cashier pointed to a much higher figure than I had imagined and explained that a 15 % gratuity was automatically added since there were over 7 of us. I told her I would not be picking up the check this time after all but maybe would buy dessert for the table.

The dessert menu was described to the table and no one ordered anything.

Hmmmm. Now what ?

And like a brilliant thunderbolt crashing through my brain, I suddenly had an ingenious and novel idea!

I went back to the cashier and said, “Look, how about I pay for 25% of the bill? Can you work that out for me?”

The cashier politely said it shouldn’t be a problem but added that no one had ever made that request before. “How would that work ? ” she asked.

“Well,” I said, “Just take 25% off the top and charge everyone else only 75% of their meal.” I looked at her incredulously like this is something that is requested all the time in large groups where the big shot is also fiscally prudent.

A few minutes later she came by the time and whispered in my ear, “Does that 25% off the top include the tip?”

“Yes,” I said. “Look, just charge me one-quarter of the total price and divide up the remainder evenly–including the tip.”

At this point the person next to me said , “Just give me the check. I’ll cover it.”

I insisted I pay 25% and a small big shot verbal scuffle over the bill ensued. “Oh, are you serious about getting 25% of the tab? I thought you were joking.”

“I am completely serious,” I exclaimed, hoping someone else at the table would notice. “Why don’t you pick up the remainder, whatever that is, like….oh,  75%?” And he did.

I announced to the table that although I wasn’t picking up the entire tab (because it was too expensive) that I I was covering 25% –which was worth noting. And added that I was glad one person who was supposed to attend had cancelled. “That’s 25% of one meal I didn’t have to cover.” I then added I would be picking up 10% of a meal this summer and up to 20% of a meal in the fall so that I would incrementally pick up 100% of one of our group dinners…but was going to stretch it out over an 18 month period of time.

But as we shook hands and said goodbye until next month’s dinner everyone was thanking my friend for dinner and not giving me an honorable mention but instead a quizzical or bemused look when I explained again how we had divided things up.

Finally, with the last friend to say goodnight I simplified it by explaining the situation more concretely. “You know those au gratin potatoes you had tonight? Well, I paid for them. The entree, drink, and salad was picked up by someone else. So just thank me for the au gratin potatoes.”

And that was that. I spent more than I had planned to appear to be a big shot and looked cheaper than ever.

But learned a valuable lesson. When trying to impress by offering to pay for dinner it never works to try to do it a la carte. It’s an all or nothing proposition. Like most things in life.

Jeff Smith: Newt’s Smart Move

Newt says that he is not ruling out another presidential run.

Smart move. By dangling the prospect of a 2016 candidacy, Newt can charge higher fees as an…historian. [Naples News] (This link is not an Onion article.)

Saul Kaplan: How Not To Get “Netflixed”

The nuclear industry measures how long a radioactive material will retain its potency by its half-life — the time it takes for the material to lose half of its radioactivity. The half-life of Uranium-235 is 700 million years, for example. During the industrial era the half-life of a business model was typically measured in generations. Once the basic rules for how a company creates, delivers, and captures value were established, they became etched in stone, fortified by functional silos and sustained by reinforcing company cultures.Those days are over. The industrial era is not coming back. The half-life of a business model is declining. Today’s leaders are either going to learn how to change their business models while pedaling the bicycle of the current one or they are going to be “netflixed.”

If netflix isn’t a verb it should be.

net-flix
1. to cause disruption or turmoil to an existing business model
2. to destroy a previously successful business model
3. to displace the way value is currently created, delivered, and captured

Blockbuster started out with a compelling business model. Its value proposition was clear, enabling consumers to watch hit movies in the comfort of their homes. Blockbuster established an extensive value delivery network with stores conveniently located on every corner. Its first store opened in 1985 and it quickly grew to have over 5,000 retail outlets and 60,000 employees. It also had a smart financing model to capture value. It rented hit movies at a price consumers found attractive relative to the price of going out to the movies. Instead of paying a large upfront fee to buy videos from the studio (up to $65 per video) Blockbusters entered into a revenue sharing model with the movie studios including little to no upfront costs per video which gave them a huge advantage fueling explosive growth. Blockbuster started out on a roll. At its peak in 2002 Blockbuster’s market cap rose to $5 billion. In 2010 in filed for bankruptcy. So what happened? Blockbuster was netflixed.

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Saul Kaplan: How Not To Get “Netflixed”

Artur Davis: The Real Reason Democrats Held Their Base

There are no ties weaker than the ones that bind politicians. So, no major surprise that surrogates who were just trumpeting Mitt Romney’s election as essential to the country’s future and celebrating his record as ideally suited to cracking open the partisan gridlock are doing their share of distancing from the defeated candidate. They have a lot to distance from: ranging from internal polling that was so off base it wasted the ticket’s precious time with last-minute campaigning in states they did not come close to winning, to Romney’s characterization of the Democratic base as tools whose affection was bought off by “gifts”.

But a cautionary note: Romney’s frustrations are the musing of a candidate legitimately perplexed by the Democrats’ ability to hold together a base that should have been frayed by the economic deterioration of the last four years. And if Republicans are being brutal but right about the politics of dismissing Romney, they are wrong if they ignore the question he was stabbing at: exactly how does a political majority keep intact when so many of its underlying policies aren’t exactly working in the interests of the coalition inside that majority? And if a flailing economy was not enough to weaken that base, what does that mean for the future given the unmistakable shifts in the national demographic?

Case in point: the African American solidarity behind Barack Obama in the face of severe black unemployment and poverty, and at the same time that Obama has aligned himself with a gay rights movement that is disdained by a consistent 30 to 40 percent of the black voter community. Another example is the 70 plus percent support Obama amassed from a Latino community that barely yielded him 50 percent approval ratings for much of 2011 and that was openly critical of his failure to push, much less pull off, comprehensive immigration reform. And for good measure throw in Obama’s sixty percent with voters 18-29 and more improbably, his ability to sustain their participation at 2008 levels despite months of polling evidence that the poor job market for young adults would diminish their enthusiasm.

Arguably, (and amusingly given the backlash from inside the party) Romney’s observations were only a clumsily put version of what numerous Republican commentators have said in a more sanitized way—that Democrats have nursed an entitlement culture that promises an engaged, assertive government to a variety of groups who are facing the imperfections of the free market. (Conservatives who argue that a softening of the GOP’s hard-line on immigration will be outweighed by Democratic pledges of more government benefits for Hispanics are channeling Romney). There is something to this assessment in its most reductionist form: between a health care law that has, for all its other imperfections, insured more young adults and low income minorities, to an executive order that eases off on the deportation of young undocumented immigrants, to a student loan reform that has cut the borrowing obligations of recent college undergraduates, the Obama administration has built a portfolio that delivered results for elements of its base that might have drifted.

Dismissing that record as a bounty of gifts was both impolitic and naive. There is nothing untoward or unpredictable in electoral groups siding with a party that has pursued initiatives friendly to their interests. But even the glossier version of Romney’ remarks, the pundit classes’ abstracting of initiatives that are base-friendly as an entitlement culture, is off-key because it underestimates exactly what else Democrats have managed to do.  The more accurate assessment is that Democrats have stitched together a coalition that is linked less by dependency on government than by a shared perception of Republican and conservative insularity.

Republicans who marvel at the loyalty of the 08 Obama coalition fail to appreciate that the coalition was and remains socially aspirational rather than economic. Its foundation is a yearning for a culture that is stripped of its ethnic and social boundaries and hierarchies, an embrace of diversity as a strength rather than a source of disarray, and a suspicion that conservative individualism is both un-cool and at odds with the wired, interconnected reality of the 21st century. It should have been no surprise that the black/Latino/youth base responded so powerfully to Democratic insinuations that Obama’s defeat would mean a retreat from a modernist notion of American identity, and that consolidating that identity proved more compelling than jobless numbers (especially when Obama’s argument that Republican intransigence was more at fault than his own policies took hold).

To be sure, the Obama campaign did not trust its appeal entirely to inspiration. There was a healthy dose of fear-mongering: witness the demonization of voter ID laws, which Democratic operatives relentlessly painted as a scheme to suppress minority and youth turnout, as well as the allegations from Obama allies that ordinary Republican partisanship was deep seated revanchism and white backlash.

That Republicans minimized this demonization while it was in progress meant that it was rarely answered.  GOP strategists comforted themselves with assumptions that liberals were practicing an identity politics that would backfire, or that cold economic realities would thwart the Democrats’ tactics, or at least constrain their turnout. Instead, the best evidence is that Democrats pulled off the feat of turning Republican orthodoxy into a cultural identity in its own right, one that was white, traditional and unattractively reactionary. The result was a galvanized Obama base that shattered Republican voter models.

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Artur Davis: The Real Reason Democrats Held Their Base

Nick Paleologos: The Gipper vs. The Doofus

Between 1979 and 2008 (basically the Reagan-Bush years), 36% of all gains in household income went to America’s richest 1%. As we moved through those three decades, this obscene disparity actually got worse. By the time George W. Bush was halfway through his second term, the richest 1% of Americans were sucking up a staggering 53% of all income gains in our country. Today, the richest one out of every 10,000 households in America grabs a larger share of our national income than at any other time since we started keeping records–in 1913!

As if that wasn’t bad enough, a self-promoting doofus named Grover Norquist has actually convinced enough craven politicians that the wealthiest one percent are also entitled to pay a much lower tax rate on their much higher income than the rest of America’s working stiffs. And the guy he keeps pointing to in order to justify this absolute insanity is Ronald Reagan.

OK, I didn’t vote for The Gipper. And it is true that Reagan believed in lower tax rates for everybody. But he also believed that taxes should be fair. And that whatever the top tax rate (in his time, 28%)–millionaires should pay it.

Since the end of the Reagan years, the top tax rate for bus drivers climbed to 35% while the top rate for millionaires dropped to 15%.

Reagan thought that was ridiculous—and said so at the time.

Last week–by a 3 million vote margin–America agreed with Reagan (and incidently, Obama). It’s time to get this deficit under control. And the first step is to tax wealth at the same rate as work. We will never start growing the middle class again in this country until the rich (and their political apologists) stop insisting that the highest earners should have the lowest tax rates.

Memo to what’s left of the Tea Party: Even Ronald Reagan thought that was stupid.

Jimmy Dahroug: Oversight of Credit Agencies Long Overdue

The Consumer Federal Protection Bureau’s decision to regulate credit agencies is a significant step to protect consumers. Until now, there was no central entity in the federal government to oversee the major credit reporting agencies. The credit market affects just about every American family through car loans, mortgage applications, and more minor lines of credit, yet reporting system is flawed. For the average person, appealing a simple mistake on a credit report can be a long, onerous process.

The name Agency in Credit Reporting Agency almost connotes a sense of authority. It may even lend the impression to consumers that these credit agencies are quasi-governmental agencies, or that they are at least important enough to be regulated by the government.  After all, an “agency” sounds pretty important and official. Surely, these “agencies” are accountable to consumers, aren’t they?

The truth is credit agencies are businesses. As consumer expert Clark Howard explained in an interview, we, the consumers, “are not [even] the customers.” Banks, credit card companies, and even potential employers are the ones who pay for our credit reports. They are the customers.

As a result, a consumer’s satisfaction with the accuracy of their credit reports is not one of the credit reporting agency’s primary concerns. As Clark Howard explains, credit agencies simply “slice and dice our credit information. Their only real objective is to package and sell, without an interest in [ensuring] that the information is wholly accurate.”

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Jimmy Dahroug: Oversight of Credit Agencies Long Overdue

Jeff Smith: 7 Things Republicans Must Do

Dear Republican Party:

1) Return to your fiscal conservative roots. Adhere to your rhetoric about not crippling the next generation with debt by supporting policies that would actually balance budgets, as opposed to Ryan-esque chimera and other supply-side delusions.

You may recall how the economy fared in the 1990s after every Republican legislator voted against Clinton’s ’93 tax hike and asserted it would kill the economy. Did a Republican Congress that limited spending help satisfy bond traders, keeping interest rates low and powering growth? Sure. But the public associates that growth with Clinton. Your doomsday rhetoric about Clintonomics cost you credibility, and a decade of feeble growth following the Bush tax cuts didn’t restore it.

2) As true budget hawks, take the lead in two areas where the nation could save billions: military spending and prison reform. Want to win the votes of young people and minorities? Bingo. Young people have overwhelmingly opposed recent overseas conflicts, and in a time of fiscal austerity when college grads are moving back in with their parents, the fact that that we spend more than the next 10 highest spending nations combined should be sobering.

Prison reform could be two-fold. First, train offenders in prison in entrepreneurship. Pilot programs in this area have reduced recidivism by as much as 80% – and 60% recidivism rates drive corrections spending. Second, focus on sentencing reform so that we don’t continue locking up non-violent offenders for decades as part of misguided “three-strikes” and “truth-in-sentencing” laws. Since minorities are disproportionately affected by the prison-industrial complex, they would appreciate a focus on sentencing reform.

3) Stop opposing the DREAM Act. The writing is on the wall. These approximately 15 million folks aren’t going anywhere; they’re not self-deporting and government lacks the will and the money to deport them, other than criminals who are apprehended. These 15 million mostly consider themselves Americans. Almost all work hard and play by the rules. Quit appeasing your eroding base of old white people and get with the program.

4) Stop talking about gay people. As has been obvious from the generational divide in polling on the issue for the past decade that ship is sailing away from you, fast.

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Jeff Smith: 7 Things Republicans Must Do

Saul Kaplan: Experiment All the Time

We are proud to introduce our latest “reinvention” expert: Saul Kaplan. Saul is a nationally-recognized recognized expert on entrepreneurship and is the author of The Business Model Innovation Factory and founder and Chief Catalyst of the Business Innovation Factory. Saul’s column will be dedicated to advising members of the RP Nation who are in the midst of, or are considering, a second (or third, or fourth) act as an entrepreneur. Enjoy and learn:

Learn by doing. Constantly test new ideas. Learn, share and repeat. The world is ever changing — stay ahead of the curve. Embrace the art of discovery.

We need to try more stuff. Innovation is never about silver bullets. It’s about experimentation and doing whatever it takes, even if it means trying 1,000 things, to deliver value. Business model innovation requires a lot more experimentation than we are comfortable with today. Tweaking existing business models won’t work. Technology as a sustaining innovation may improve the efficiency of current business models but will not result in the transformation that we all want and need. We need to learn how to leverage technology for disruptive innovation and to experiment with new business models.

Geoffrey Canada, the inspiring founder of the Harlem Children’s Zone in NYC, reminds us of the importance of constant experimentation. Everyone wants to know the one thing that makes a program like Harlem Children’s Zone successful. What is the silver bullet that will allow the program to be replicated with ease across the country? We are always looking for an easy answer. There is no silver bullet and it is not easy to transform any business model or social system. According to Canada, at Harlem Children’s Zone it is doing 1,000 things with passion to help those children succeed. It is about focusing on the customer, in this case, the children within 100 city blocks in Harlem and doing what ever it takes to help them secure a bright future. There is no one thing.

Saul’s new book. Click on image to review and/or purchase

Business model innovation is all about experimentation. It is about combining and recombining capabilities from across silos until something clicks and value is delivered in a new way. It is never just one thing. It starts with a big idea that gets the juices flowing and attracts others with similar passion to the new approach. The big idea has to be translated from the white board on to a real world test bed to demonstrate that the idea is feasible. Starting small and demonstrating progress is key to building credibility and expanding a network of interested stakeholders. An ongoing portfolio of small-scale experiments to fail fast on those without merit and to prioritize those with the potential to scale is critical.

We also must get far more comfortable with hacking capabilities. Capabilities are the amino acids of innovation. They are the building blocks that enable value delivery. Innovation is a better way to deliver value and is often the result of repurposing existing capabilities. Locking capabilities into rigid organization structures and proprietary closed systems gets in the way of unleashing new sources of value and solving many of the important challenges of our time. Innovation is about hacking capabilities. Business model innovation happens when we enable random capability collisions resulting in new and unexpected ways to deliver value.

A good example of the power and potential of hacking capabilities is Microsoft’s (MSFT) Kinect. Microsoft introduced Kinect in November 2010 as a product extension to its Xbox franchise. Kinect adds a very cool capability for Xbox game players by getting rid of the hand held game controller and turning players into their own controllers. Microsoft and cool haven’t been used in the same sentence for a long time. Kinect is cool.

Microsoft predictably launched Kinect with it’s deeply ingrained proprietary product mind set. You could buy Kinect as a bundle with an Xbox or as a separate component to attach to an existing Xbox for $150. While Microsoft views Kinect as a product the global geek community views it as a capability. To geeks, Kinect is a powerful capability screaming to be hacked and repurposed for exciting new uses beyond its use as an Xbox extension. What a bargain for only $150. It’s a hackers dream.

And hack they will. A crowd of makers, programmers, roboticists, and other assorted and sundry geeks are having at it to explore what Kinect can enable beyond Microsoft’s initial intention. It’s only a matter of time before we see new gesture based applications and platforms. How about gesture based health care and education applications to start?

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Saul Kaplan: Experiment All the Time

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