John Y’s Musings from the Middle: The UPS Whiteboard Guy

I wonder whatever happened to this guy?

There are many times I wish he were around to explain something to me–or for me!

Right now I’m having trouble with my cable and having difficulty explaining it to technical support.

I swear I think the UPS guy could probably lay out the entire problem in just a few strokes on a whiteboard and probably never once come close to using using his “outside voice.”

I think drawing must be the key because explaining cable problems using words never seems to get me very far.

I definitely need to get a whiteboard for times like this! Or just find this gentleman to explain all my technical problems to tech support.

Wouldn’t that be cool?